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A New Note Taking Technique

I attended a seminar last week and used a note taking style that was creative, organized and rewarding. I modified the technique from a talk I heard given by colleague, Dave Jensen. On my notepad, I draw two vertical lines all the way down so that the paper is divided...

Support for Black Monday

Many people with New Year’s resolutions tend to give up on them on the 3rd Monday of January. To improve that trend I’m putting together my first Master Mind group. A Master Mind group meets weekly to set and accomplish goals. In our case, each member is a...

Complete and Create

I love the threshold time between Christmas and New Year’s to reflect on the closing year and “throw forward” my vision for the year to come. To help me, I follow a simple format called Complete and Create. Feel free to follow along and begin your own annual...

Radical Customer Service

I was jetlagged at yet another airport. It was night three of my important, multi-city business trip. With this new client, everything had to be just right. I checked my luggage on a puddle jumper not realizing that I was supposed to pick up my bag plane-side. I...

The Sunny Side of Networking

I’d lost touch with Gary years ago. A chance meeting with a mutual friend resulted in this long overdue phone call. Shane and I were catching up on each other’s budding businesses: “Gary, before we go any further on this call, help me understand how I can send...