by Jean Franzblau Consulting Blog | Aug 7, 2010 | Administrative Assistant Advantage, One Minute Note, One Opinion
I was six weeks into my new job when the HR Director came to my desk and told me, “You need to join the union. They’ll be taking 1% of your salary.” What union, I wondered? And why am I hearing about this now? I explained reasonably that if this were...
by Jean Franzblau Consulting Blog | Jul 13, 2010 | Administrative Assistant Advantage, One Opinion
Here’s a tip to help you maintain good energy throughout your business day.
by Jean Franzblau Consulting Blog | May 19, 2010 | Administrative Assistant Advantage
If you receive an email that you are angry about – get your hands off the keyboard! Responding to an email while angry can be career limiting.
by Jean Franzblau Consulting Blog | May 5, 2010 | Administrative Assistant Advantage, One Opinion
In this world of high tech sometimes high touch – warmth, friendliness and human connection – can get lost. How can we have both? One way is to bring back the thank you note. There are other ways to balance high tech with high touch. Every so often, instead of...
by Jean Franzblau Consulting Blog | Apr 26, 2010 | Administrative Assistant Advantage, One Opinion
Telephone customers – like all of us – have three key needs. This video focuses on one of them: to feel welcome.
by Jean Franzblau Consulting Blog | Apr 14, 2010 | Administrative Assistant Advantage, One Opinion
The BEST format helps you think through and phrase your goals in the most empowering way possible. BEST stands for: Believable Energizing Specific Timed In today’s blog, we’ll focus on the S. Specific. Let’s say this is your goal: I don’t want to get stressed out at...
